- Not for people below 18 years. WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Shipping and Returns
Shipping Policy
– We proudly ship our nicotine pouches globally. However, it is your responsibility to ensure that the importation and use of nicotine products are legal in your country. We are not liable for any customs issues, seizures, or delays resulting from non-compliance with local laws.
– Shipping costs vary depending on your location and the size of your order. Shipping fees will be calculated at checkout and are the responsibility of the buyer.
– Orders are typically processed within 10-15 business days. Once your order is processed, you will receive a confirmation email with tracking information.
– Estimated delivery times vary by destination and shipping method. Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing or other unforeseen circumstances.
– You are responsible for any customs duties, taxes, or other fees that may be imposed by your country’s customs department. Please ensure you are aware of your local import regulations before placing an order. We are not responsible for any customs delays or seizures.
– All shipments are sent with tracking and require a signature upon delivery. Once the product is handed over to the shipping carrier, the risk of loss or damage passes to the buyer. We are not liable for lost or damaged packages once they have been delivered to the carrier.
Returns Policy
– Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the product is defective or you have received the wrong item.
– If you receive a defective or incorrect product, please contact us within seven days of delivery at info@gilointernational.com. We will require proof of the defect or error (e.g., photos). Upon verification, we will either replace the item or issue a refund at our discretion.
– In cases where a return is authorized due to a defect or error on our part, you may be required to return the defective or incorrect Products to us.
– Refunds, if applicable, will be processed within 7-10 business days after we receive the returned item in its original condition. Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
– For any questions or concerns regarding shipping or returns, please contact our customer service team at info@gilointernational.com. We are here to assist you and ensure your satisfaction.
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Please ensure that you review and adjust these policies to align with your specific business practices and legal requirements.
